Customers + Success
Join our host Kate Fleming as she explores all aspects of Customer Success with guests from across the industry.
Listen to the Customers + Success Podcast on the go
Join our host Kate Fleming as she explores all aspects of Customer Success with guests from across the industry.
Listen to the Customers + Success Podcast on the go
All episodes
Customers + Success: Tutorial: Outcomes-based Customer Success
Join our learning journey as host Kate Fleming explores all aspects of Customer Success with guests from across the industry. We’re really excited to have Paul Henderson, author of ‘The Outcome Generation: How a New Generation of Technology Vendors...
Customers + Success: Successful in Success, Observations from Singapore
Join our learning journey as host Kate Fleming explores all aspects of Customer Success with guests from across the industry. As co-founder of Singapore's Customer Success Meetup Group, JingDa Lee has built up a strong network of Success professionals...
Customers + Success: Special Episode: Bot Management
Join our learning journey as host Kate Fleming explores all aspects of Customer Success with guests from across the industry. Inspired by the recent Cloudflare blog post "How a Customer's Trust in Cloudflare Led to a Big Win against Bots", we are...
Customers + Success: Leading in Success, Advice from APAC
Join our learning journey as host Kate Fleming explores all aspects of Customer Success with guests from across the industry. We’ll be talking with three Customer Success leaders from different backgrounds: delving into their own philosophies around...
Customers + Success: Inside Out and Upside Down: Tips for getting to know your customers
Join our learning journey as host Kate Fleming explores all aspects of Customer Success with guests from across the industry. In Episode 3, Knower of all Things Strategy, Growth, and Customer Journey-ish, Cameron Person, is joining us to help...
Customers + Success: On the Hunt for Retention
Exploring all aspects of Customer Success, and how organisations approach, and strive for, customer retention, adoption, growth, and success. Interviewees are be a mixture of external guest (leaders in Customer Success, SaaS business growth, or...