Cloudflare TV

Customers + Success: On the Hunt for Retention

Presented by: Kate Fleming, Steph Owen
Originally aired on September 2, 2020 @ 11:00 PM - 11:30 PM EDT

Exploring all aspects of Customer Success, and how organisations approach, and strive for, customer retention, adoption, growth, and success.

Interviewees are be a mixture of external guest (leaders in Customer Success, SaaS business growth, or understanding the customer journey), and Cloudflare’s own Success team members.

This week: Customer + Success: 1. The Quest for Value

This week’s guest is Steph Owen, Senior Director APAC Success at Zendesk

English
Customer Success
Interviews

Transcript (Beta)

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Customers + Success
Join our host Kate Fleming as she explores all aspects of Customer Success with guests from across the industry.
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