Customers + Success: On the Hunt for Retention
Exploring all aspects of Customer Success, and how organisations approach, and strive for, customer retention, adoption, growth, and success.
Interviewees are be a mixture of external guest (leaders in Customer Success, SaaS business growth, or understanding the customer journey), and Cloudflare’s own Success team members.
This week: Customer + Success: 1. The Quest for Value
This week’s guest is Steph Owen, Senior Director APAC Success at Zendesk