If you’re a founder building on Cloudflare Workers, head to cfl.re/launchpad to learn more about the program and apply to be a part of Cohort #3 -- applications are now open !
If you’re an investor or a potential customer looking to get in touch with any of the presenting companies, please reach out to the Workers Launchpad team.
Watch the full Workers Launchpad Demo Day for Cohort #2 here !
English
Transcript (Beta)
Unifying voice of customer data that sits across different channels such as online reviews, surveys, support tickets, chats, customer calls, and emails is a massive effort.
This can take teams hours and weeks of effort. Eclipse AI makes that problem go away by unifying all of that voice of customer data that sits across different channels into one single platform and turning into actionable intelligence to help you improve your customer retention.
The insights provided by Eclipse AI are simple to understand, simple to follow, and act upon.
These insights are also specific to your context and results and adapt based on your feedback.
These insights help you predict your customer churn and prevent it from happening.
Our co-founding team has more than 50 years of domain experience in solving CX -related challenges for businesses.
We work with more than 100 businesses in helping them transform their customer experience functions.
Since launching our MVP in March last year, we've been growing 22% month-on -month in terms of revenue.
We have clients across seven different countries, supported by a very healthy sales pipeline.
Unlike our competitors that are focused on providing basic to advanced analytics, our focus is providing real and easy-to -understand insights to our customers, which help them improve their customer retention.
This is what our customers have to say about us.
We were rated by G2 as the number one proactive customer retention platform globally for SMEs.
Our vision is to create Ava, your personal CX consultant.
Ava will be able to answer all your CX-related questions.
We plan to launch Ava in the next three months. Thank you very much for your time.
